The first and last time I ever use this company. I placed an order over three weeks ago for a built in oven and microwave by Bosch. On The first delivery they failed to notify me half an hour before the delivery was due. They rearranged for the second time...I was then called by customer service telling me that the microwave was in a bad condition and they would arrange a third delivery. On the day of the third delivery, there was no text message or email so I rang them and was told by customer service that they could not get hold of the appliances as the suppliers had not sent them it yet. I was fuming!!!! First they messed up the delivery, second they said it was a faulty microwave and the third time they said the suppliers hadn’t sent them the stock!!! Ao.com are unorganised, unprofessional and lie!!!