We paid £90.00 for a fitting service for the washing machine we bought from this company. The fitters were rude and disrespectful: they showed little regard for our property slamming our doors, using tea towels and kitchen roll without our permission and swearing badly whilst manoeuvring the machine. Furthermore, just three hours after they left the washing machine began to leak as did the sink unit. Upon our inspection we found that there were pipes that weren't connected to any joints and that there was a leak springing from one of the pipes they had connected. With great frustration we rang the complaints line and, after having waited for a significant amount of time, we were put through to a call centre worker who informed us that we would have a while to wait to have it mended. So, we are left with a (probably ruined) load stuck in the washer, a sink that we can't use and damaged cupboard units. Strongly recommend that you bypass this company - or at least its fitting service!