Ordered over £1700 worth of goods, paid for by credit card. They debit card and then cancel order - I ask them why and they’re unsure. Had ordered iPad for sons birthday. They then email me to say they’ve tried to contact me - no missed calls and I then call their customer services who are ‘unsure’ why the ordered had been cancelled. They then asked me had I moved house... all very strange. This is the 2nd time I used and and twice I’ve had problems. Won’t be using them again. It’ll be John Lewis from here!
7 years ago
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