I’d paid for my old appliance to be removed but the delivery driver refused to take it (even just to the outside of the property) due to the style of the old appliance not being like for like with the new one. I was not informed this could be an issue when I booked removal online, or during the pre delivery customer service phone call. I therefore couldn’t accept delivery of my new appliance and have been left without a working fridge freezer. Very disappointed.
7 years ago
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