New (AEG) oven delivered and old one taken away. New oven did not work. So now no working oven. After phoning AO, then the manufacturer and then manufacturer's sub-contract repair company a visit was booked just under a week later with an all day time slot. Repair was made but after engineer left and I had time to try and use the machine I realised it still had a fault. Now have to go through same procedure again. Firstly AO delivered a faulty machine and then it appears to have no satisfactory way of rectifying their fault putting onus on customer. Also I gave a negative review on their web site which appears to have been withheld so reading reviews on their web site has little value.