Got a replacement tumble dryer from ao which was ordered by domestic and general as a insurance replacement but does not work as it should ao are refusing to replace it after 7 days need to send a engineer out to look at it but I ask for a replacement as it was only 7 days out there terms and conditions say u get the option of a engineer or a replacement product but ao still refuse to replace it next steps will be trading standards as do not keep to the law and was also told they do not need to keep to the law as they are a online trader
5 years ago
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