Item less that 16 months old and ao want me to pay to sort it out even after I have told ao that I have spoken to Trading standards and under the 2015 consumer rights act it is your responsibility to deal with this you still refuse, I have written an email of complaint and copied your CEO in and given you 14 working days to address this issue. As I promised you I have already posted on "Trust pilot" and left a damming review and will on all sites including Facebook and I will NEVER use ao again and spend my money this your competitors and advise others to do likewise.