Purchases washing machine, promised premium installation, no so, washing machine was dropped hard onto conctete outside frkm hand truck then absolute bodge rush job of an install! They then proceeded to start the washing machine filling with water with the instructions piopework and accessories still inside the machine drum... I had to shout to get them to stop!!! Absolute diabolical negligent lunacy from these delivery installers, NEVER EVER AGAIN ... better off DIY at least you will treat your NEW equipment and your property with respect and NOT damage it! I complained on the telephone to AO.com and emailed the complaint in too!