Misleading and uncaring company - AVOID
As a nurse i need a clear uniform more than ever during the COVID 19 crisis.
However, i will never purchase an item from AO.
The customer service is totally rubbish. I have been harassed by a guy call Joshua from AO for insurance money, while he has been misleading me with regards to installation information.
Then I receive an email from AO to say due to COVID 19 we are only installing cooker but not washing machine. talk about setting double standards and not following government advice regarding helping key worker and essential work.
The AO management were totally inflexible and refused to help me have a washing machine following the breakdown of my old washing machine.
During all this unnecessary stress caused by AO, precious time has been wasted. if AO was honest and genuine from the beginning. I could have cancelled my order and purchase a new washing machine from my local hardware store. Instead, now i do not have the ability to ensure my uniform is clean and washed at 50 degrees.
AO have shown no respect for infection control and the potential harm they are causing to other vulnerable people. They are not a kind or caring company I would not recommend AO to anyone. instead support your local hardware store where they welcome the business and care about their customers.
4 years ago
ao.com has a
4.3
average rating
from
4,129
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.