Had a really positive experience last time so when our beko washing machine said 5 years was enough we decided to go back to AO. Well another very easy sale although this time it was an online purchase. The machine we bought is clearly not fit for purpose it jumps about and has even dented the side panels from inside ! Rang to discuss only to be told they don't deal with faults you have to go to the manufacturer. Well AO I didn't buy it from beko I bought it from you guys and if I knew this would have been the case I would have gone elsewhere. You are only interested in taking the money not resolving any issues on goods that you have sold. Very poor AO rest assured I will not use you again and I will happily share my new experience with people.