Most disgusting behaviour of your costumer services. I called for order a washing machine and dishwasher, the lady I talked to agreed with me as they promise "price match". All of the conversation is recorded after seeing price match suddenly she disagreed and not wanted to do, I told her how disrespectful this is as legally as well she can't refuce all the conversation is recorded and I am a loyal customer of ao since years, I always buy from ao and I have never ever experienced this kind of rudnes. I told her to let me talk to manager, she told me that manager will talk to me tomorrow he will call me, now today I woke up went to their website the products are "coming back soon" suddenly they are no longer in stock. When I am calling to ao costumer services my calls go directly to the lady (surely because she know my mobile nr). So I called from my wife's nr talked to an other guy told him everything he is saying same thing manager will call you.. Its coronavirus period going around, they are working from their home I don't know if this makes them behaving like this to their loyal costumer they think they can do whatever they want because I have experience this with alots of costumer services during coronavirus period they rude behavior is top of the head.. I want manager to see this review as I don't know if they ever will let manager know.. Very bad behaviors, so disrespectful so sad If manager will not contact me I will surely buy nothing from ao anymore and they will lose one loyal customer but I guess they don't care.. The lady name was Michael..
3 years ago
ao.com has a
4.3
average rating
from
4,128
reviews
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