Well where to start ? I bought an American fridge they promised me and I pay for the pick up and removal of my old one and installation of the new one. They attempt 3 deliveries ( so 3 days at home waiting for them - they never arrived in the time given) and always 2 mens knowing that it was not enough and keep saying every time a bigger team will come next time. A month and a half later I had to cancel and ask for a refund of my fridge. Big communication problems and lying to the customer. That was my first and last time. Hope the money will arrived soon on my account. A very unhappy customer. With no fridge and a family of 5!