S S
Absolute joke of a company, stay well clear!!! I was given a time slot between 7am-11am, booked a restaurant at 13:00pm with my in-laws which I had to pay a cancellation fee, more importantly it got changed 8 times with screenshots of this, most importantly the last timing I received was at 18:00-22:00. Spoke to AO’s delivery depot based in Welwyn Garden City and the transport manager Mike said he e-mailed AO at 09:03am to say they have no driver and to reschedule all deliveries. Rang AO’s customer service throughout the day, spoke to Bilal and Adam, kept telling me it’s on the way?? Bilal said he’d refund me £30 for the delivery charge as a good will gesture, also mentioned that he finishes at 19:00pm but rang at 18:24pm and the office is closed? Absolute joke stay well clear from all these cowboys and the rest of the clan. Still haven’t received the product whatsoever no any emails or updates to the tracking service - still says it’s en route when Mike said it’s not. Honestly stay well clear, don’t want you getting messed about like I have!
3 years ago
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ao.com has a 4.3 average rating from 4,123 reviews

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