Called over AOL 2 weeks ago to tell them we had a sliding door hinge dishwasher and needed a replacement dishwasher. The sales agent wrote this in his ‘sales team whatsapp’ and the managers all confirmed this wouldn’t be an issue. They forced us to pay extra for delivery 2 days quicker. The man arrived today and said no, that’s not possible. Customer services didn’t care, tried to convince us to just ‘accept the dishwasher and sort the door ourselves’ and told us they wouldn’t get back to us about this complaint. Awful, soulless company.
4 years ago
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