Not great service from Calor, I ordered a bbq on Sunday, and I paid for the 2 working day delivery, and I rang on Wednesday to find out where it was. I was advised that it would be delivered some time next week as it needed a pallet. Which I was shocked at. I required the bbq for Saturday, I questioned the staff member who checked again, and found he was wrong, he said it would be delivered on the Thursday- over the time frame I had paid for it to arrive. Then at 4pm on Thursday I rang as it still hadn't been delivered and I was told that dpd were running a day behind and that it was coming on Friday.. not impressed that you couldn’t even call to let me know that again it would not be delivered. When it did arrive I opened it to find that it was the “wrong colour” I rang back and spoke to a staff member who advised they didn’t even do the colour I had bought, at this point because of the delays in getting the bbq to me it was too late to find another bbq, very disappointed as I only bought from you due to the colour of the bbq, shown on a google search AND on the website. I am now stuck with a £200 bbq in a colour I did not want. I have also been promised twice that my delivery fee, albeit only £2 would be refunded. It still has not been. Had you delivered my bbq on time I would have had time to go and get a different one, due to the issue with the colour. Not impressed