1 STAR, service not good. Contacted customer service as i paid for express delivery that turned up a day late. When i asked about the delivery the delay was Calor's end because they did not get it to the courier in time for the delivery date that i purchased. I asked for the premium i paid for delivery to be refunded, only to be completely ignored by Mark from Calor. He also informed me that the delivery was carried out within 2 days, which is what i paid for, because it only took two days once Calor decided to post it, which was a day later than i paid for. Being ignored really bothered me. Huge delays on any replies from customer services. I do not have any confidence in Calor if something were to go wrong and i needed to return an item due to fault. I wont buy anything direct from them in future. LId on BBQ i purchased also damaged. 1 star