8thJanuary I ordered a Manhattan portable gas heater. Having had no word regarding this, I emailed your firm & asked when I could expect delivery. The email I received in reply from Adam said delivery firm had tried twice to deliver this heater and that no one was there, but they had left calling cards. I DID NOT RECEIVE ANY CALLING CARDS. The email also said that the heater was now on it's way back to you. I emailed twice more and the replies were exactly the same. On 26th January I phoned you and was told that when the heater was back with you, it would be re-delivered. This morning I received another email saying my order ref 44773 was now cancelled because I had not been in touch. HOW SATISFIED DO YOU THINK I AM? DISGUSTED!!