We are now in the 3rd month of a complaint, through the drivers negligence he damaged the tank when filling resulting in a loss of over 50% of gas, I had to report the leak to them which he did, he also damaged the telematics on the tank. Over 50% leaked so that’s around £800. Fed up with trying to contact them on the phone, finally after numerous emails and 3 months they start replying with an offer of £87 for the loss of gas. So unfair and dreadful customer care. Trying to escalate to director level. I will not let this go
2 months ago
Calor Appliances has a
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