No customer service if you buy a faulty product. Have a faulty expensive SMEG toaster and have been given the run around by appliances online. They don't respond to emails. Initial response said it is in the hands of the manufacturer yet they admitted no one had contacted SMEG to pass on the information re fault. Buyer beware...Once they have your cash u are on ur own as they are the liason between customer and manufacturer but they don't lift a finger...apparently you are now stuck with a dud product and have to buy another.
3 years ago
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