A month ago I wasted a huge amount of time choosing a specific fridge, ensuring it fit my space, had everything I needed and reading reviews etc to ensure it was the one I should buy, only to then discover after finally going through the manufacturer's manual that appliances online had incorrectly advertised the vegetable compartment as a variable compartment so I thought that was one of those variable compartments that can be used as freezer or fridge space, and all my time and effort were lost becasue the fridge's freezer space - without being able to use the 'variable' compartment as a freezer compartment at all - was too small. I did a chat and advised they needed to correct their advertising to not waste others' time and was promised they would. A while later it still hadn't been corrected so I messaged again, and was rudely and dismissively told to leave it with them and my input wasn't required any longer. After it then still hadn't been updated I chatted again and made a formal complaint and requested a manager respond to the email address I supplied. Now a week and a half after that I've heard nothing at all from them, and it's a month since my first contact and the advertising of this fridge's compartments is still incorrect despite them knowing that and how much it inconvenienced me thus could inconvenience others. It appears they do not care at all, so imagine how terrible they'd be trying to get quality after sales service! Not to mention I can't trust any of the advertising on their website at all now that I know even when they know they've advertised incorrectly, they just leave it incorrect and do not change it.