Very bad experience, was using Shopify since 2016 and zero customer service from the beginning, can’t get an anyone on the phone only through email and 99% are all A.I generated. This past week they shut my store saying I violated a policy and it’s been 1 Week and still don’t know the policy I violated, I only hit once generic response for them asking for all my bank, utility and stuff they have already, I’ve had a brick and mortar store for 35 years and they do this without a simple warning is very unprofessional, if I can give a 0 review I would , they are costing me a lot of money and losing very unhappy clients. The forms they asked for took me 2 minutes to get to them and if they had any business sense they could have emailed saying they need this and if you don’t comply we will shut you down. WHO SHUTS DOWN A LOCAL FAMILY COMMUNITY BUSINESS FOR NO WARNING OR REASON OPERATING SINCE 1989!! DEFINITELY DONT RECOMMEND