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Anonymous
I purchased an item via Shopify from a boutique called Lux life around June 2024, it’s is now October 2024 and I have NEVER received the product, what’s more, the boutique has refused to respond and now their website is no longer active. I have made multiple request through Shopify to assist me with retrieving a refund or the items and sadly have received absolutely no help from the Shopify team. This company Shopify should not be creating a platform for scammers so scam innocent consumers out of their money and once they are made aware of such scams taking place w on their platform, the should act with more urgency and care to resolve, or actually act with any at all, I will never use Shopify again and I hope this review will save others as well. Fraudulent company allowing fraudulent activity to take place on their platform.
7 months ago
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Shopify has a 2.8 average rating from 48 reviews