Aqua Gardening Review On 8 October I purchased a Grow Greens Easy NFT Kit for 36 Plants. After repeated delays, the kit finally arrived on 23 November. When I unpacked it, I found that: 1. it had only 34 holes, not 36 as advertised. 2. the drain pipe going into the reservoir was missing. 3. the alignment of the fittings at both ends did not allow for an even assembly – so the gap between the trays is unequal. This means the whole kit cannot sit squarely on the frame supplied. (The instruction sheets do not specify a sequence of installation of the pipes and trays). I followed the assembly as per the photo supplied in the instructions, as their preferred way of installation. 4. The trays have a sliding lid which does not completely cover the bottom part of the tray. 5. the reservoir is poorly made – uneven stitching, not from a solid material (impossible to see this from the online pictures) The instruction sheets are low quality photocopies and the photographs on them are hard to see – as if the printer has run out of toner. When I contacted the supplier, they did not acknowledge the missing drain pipe and claimed that the pipe installation was deliberately spaced to have uneven gaps. The overall quality of this equipment is poor, especially given the supplier is charging $400. It does not look professionally made and there appears to have been no quality control. The after-sales service is unsatisfactory. When the supplier does get back to you, they have excuses rather than solutions. We live in Western Australia, so obviously cannot visit the store with our issues – we rely on the supplier to provide the correct product and service. Also: we are age pensioners and this is a large amount of money to spend, especially on a product of inferior quality. Definitely would not recommend.