We chose Archers based on reviews, so clearly they get it right sometimes. This review, however, highlights how appealing they are when it goes wrong. In a nutshell, they failed to deliver our goods on four separate occasions, each time with a different excuse or guarantee, often contradicting themselves with other information supplied. We ordered our bed based on it being in stock, with a named day delivery, but it wasn’t in stock, and after a week we had to insist on a refund and go elsewhere. We have been sleeping on an inflatable since our mattress was removed last Friday, and we have now had to order from elsewhere. We booked 2 days off work for deliveries that didn’t arrive and we cancelled a class we paid £180 for another failed delivery. We have now ordered from Simba who will deliver on Monday, meaning we will have been on the inflatable for 10 nights. If you need a bed quickly, or if you have a disability, as I do, I would strongly recommend you shop elsewhere.