Visited the store in Uddingston December 2023. Spent quite a fair amount of money on a wardrobe, chest of drawers and two bed side cabinets. The staff and service in store was 5*! 5 weeks or so later (which is correct time scale as coming from Germany) my furniture arrived - only to notice my large chest of drawers were damaged ! Called the store again the woman on the other end was very helpful and apologetic and confirmed a new set of drawers were ordered. Another 5/6 weeks later delivery guys brought the new drawers and took the old ones away - in a heck of a rush as the ‘grand national’ was beginning soon !! The second set of drawers again , damaged - albeit not as bad - I certainly wasnt waiting another 5/6 weeks as this has been going on since December 2023! I fixed the (£600) drawers myself this time! Not to miss the fact the wood absolutely stinks !!! Wish I just went for the original IKEA drawers instead of spending so much with Archers!