Lynsey Brennan
This was our 2nd time back at Drumsynie after a wonderful stay last year. This year we couldn't hire our same lodge as it had been upgraded to a hot tube lodge and now out-with our price range. Unfortunately a few things negatively affected our family holiday. Firstly no one told us when booking (or on the website) that renovations were happening outside. I think it would have been common curtsy to say to your guests prior to their arrival. Secondly, we had a poor experience at dining with you - we didn't mind the 50 min wait for food but the attitude of the waiting staff was a real disappointment. For us, with young children the activities package didn't suit our needs and the swimming and soft play was over-priced. We wanted to pay and we go with swimming but forced into a pricing meal/swim offer. Paying extra to have wifi in the lodge we also thought was too costly. Unfortunately these things may affect us coming back next year.
4 years ago
 
Argyll Holidays has a 4.30 average rating from 583 reviews

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