Frank Sprott
Our accomodation was lovely. The lodge was clean and comfortable with good facilities including a hot tub. Our only complaint was that there did not seem to be enough staff present to meet the needs of the large number of people who had chosen this destination for their holiday weekend. On the Friday evening we waited 1hour for our dinner and on the Saturday we waited 1.5 hours. This was not acceptable with two very hungry and grumpy teenagers! Staff were apologetic and almost embarrassed but the matter seemed to be outwith their control. Many people were complaining, not just about the service. but also the quality of the food being served. There did not seem to any management on hand to discuss these issues or to appease the situation. When we talked to staff they said that they did not expect the amount of people that weekend and that the kitchen was not big enough to cope with the amount of orders. However, surely any holiday outlet plans effectively and efficiently for the Easter Weekend!
4 years ago
 
Argyll Holidays has a 4.30 average rating from 583 reviews

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