The quality is not as expected. I purchased 3K couch and I had to exchange it due to the poor quality of the cushions. They didn't have the resilience, so when I sat on it it had huge dents after!!! For a one week sofa that's unacceptable. It was exchanged after 2 or 3 months!!! The delivery was rescheduled a couple of times.
I also ordered a custom chair. I was supposed to wait for it 6 weeks, I waited 6 months!!! Decorative pillows I ordered they should be filled with more down so they have more resilience. I don't think I will be ordering from them anymore.