Very very disappointed experiences for both the product and the services from Arhaus. The bed we purchased is basically a steel structure and was not as they described as wood on their website, even not a single word mentioned for the steel structures. Except the side plates, the lags, the canopy were all coming as steels, which is cheating customers, and Arhaus is dishonest. The customer service is extremely poor. No communications and no response when call them or left messages.
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