We purchased furniture and were given a realistic delivery time window. The store kept us updated once the confirmation our pieces were all here. The delivery service was exceptional. Setting up each piece , inspecting the pieces, and making sure each piece was situated in the room the way I wanted it. I was afraid after reading all the reviews as I had already purchased my pieces. I believe it has been difficult since Covid to truly predict products availability and I understand delays. The company was always kind and respectful, I will let people know how my pieces hold up with time