Really awful customer service, Avoid and go elsewhere. We ordered a bed 3 months ago, we worked our house renovations and removal of the old bed around the new bed arriving. Well, today was the delivery date.... We had an email from Arista Living on Friday to say our bed is on its way and would be delivered Monday and would get a timeslot on Monday morning. No timeslot, No delivery, No further contact from either Arista Living or the courier. Its now 6pm, still no delivery, no call back from any of our 6 phone calls to Arista Living today. They say it was collected Friday and is with the courier, the courier say they havent collected it and its not been scanned into the system. No one seems to know where our bed is so we are sleeping on the floor tonight. To say we are annoyed is an understatement, I will never use this company again and would recommend if you are reading this review you dont either!