Never even received my order.was supposed to sign for my package to be delivered.never signed but it said the package was delivered.contacted customer service.they said it was signed for.wich it was not by me 100% so if it was it was not my signature..customer service told me to just contact the certain mail carrier.because they had contacted them but it takes a while for them to get back to the company.well nobody got back to me ever from arm or ally. And they were of no help at all at the mail carrier either. They pretty much told me the same thing..it was signed for and if I didn't get it to check with the neighbors or any bushes around the vecinity.nobody fessing up.so I'm out all my hard earned money and the product.just my luck. So much for insurance on a package and paying more to have to sign for a package.im thoroughly unsatisfied with my experience to say the least