Nicholis Maroulis
I’m a little disappointed.. First I paid TOP dollar for the P80 frame. Not to mention paid extra for 3 day shipping. I noticed there was a small crack on the top of the frame near the trigger housing. Sent a email and was told to contact Polymer 80. That’s a little ridiculous when it came like that. I thought the company would’ve warranted the item but guess not. Because of that crack my trigger housing moves ever so slightly forward and is causing to much to put in this review. I learned my lesson to not buy from Arm or Ally again and will put this in my YouTube Review. Update: I think it’s extremely unprofessional to copy a customers personal email thread that was sent to Arm or Ally’s customers service to try and prove a point. You could easily have changed any of part of that conversation you posted in the review reply. Remember YOU all asked for a review and just because it wasn’t 5 stars doesn’t make it right.. Now to the frame, I noticed the issue AFTER I bought a slide and was having trouble racking the slide smoothly. That’s when I noticed the small crack and how it was letting the trigger housing move forward ever so slightly. You pushing this off on Polymer 80 because of “quality control” is ridiculous. It’s been less than 30 days. Most companies when the customer has an issue they fix the issue. Not put it off on the manufacture. For example, someone buys a iPhone at Bestbuy and it stops working after a few days. Do they go to Apple? No you’d go back to the store. How you went about handling this shows you didn’t want to help me out or deal with the issue. I get your probably busy but there is no excuse for this. I’ll be sure to let everyone know how my experience was and to not buy from Arm or Ally. I’ll also be sure and let Polymer 80 how you went about handling the issue.
4 months ago
 
Arm or Ally has a 4.91 average rating from 5,317 reviews

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