Arrow Electronics - bad quote - huge loss on a locked in order.
I received pricing not only from an Arrow Rep but from the website only to place an order the same day to find out the pricing went from 366 (rep) and 296 (online) to 457 after order placement. I would never leave a customer our to dry on my misquote. Arrow responded you didn't read the small print. A quick call to confirm pricing should of been made so that an accurate quote was given and if I made a mistake I honor my price. Fact is they are the big bully in the industry and don't care about customer satisfaction. They purposely advertise pricing in this case 55% below their actual pricing in order to have you click on their site and try to get your business. No business should have to take a loss because of poor business practices and ethics such as this. I am a loyal buyer and will never use Arrow again, it's personal to me not just business.
3 years ago
Arrow Electronics has a
1.9
average rating
from
25
reviews
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