This team is amazing! From the time I ordered my box online to the delivery, everything was spot on. I worked with Stacie and she was really awesome with her tips on edits I had asked for. She also did me a huge favor with adding in both my anniversary dates which was really special to me. The turnaround time is pretty quick for something so detailed. The carving are actually magical to see up close and I love it! Such an awesome product and I got mine without wine but they still put the stuffing/padding for the wine bottles in there for me which I also loved.. the fact that I've also planted a tree with my purchase is just the icing on the cake. I hope you guys expand to other creative wood carved things, I absolutely love this idea. Can't wait to see my husband's face when he sees it. I'll be posting pictures and tagging you guys on instagram. Thanks guys!