Great customer service and workmanship. In fact, the workmanship far exceeded our expectations. The box arrived in about a week. Fast! My daughter got engaged in Napa Valley. This box is the most excellent gift that they both will cherish and love. We went to a local wine shop and found people that were very informed as to which wines would be the best for each year. First anniversary wine a Chardonnay from Napa Valley, perfect! 5th year Australia, 10th year Tuscany!!! Pricey, but we can't wait to see their faces at the couples shower. I would recommend this item to anyone looking for a unique gift for wine lovers. Thank you so much Artificer Wood Works!