'WARNING! Please do not buy coffee from this company. We had several issues and their Customer service is horrible. We requested a refund and learned after our purchase they have a non-refund policy and refused to give us a refund. They did make a useless offer to give credit for i merchandise or a bag of coffee. Our response to receiving more coffee for an already horrible tasting coffee was unacceptable, and especially to someone who orders pods to fit a Nesspresso machine. We also did not need nor were we interested in Artizan merchandise. The box we received with our large order of sleeves had grounds all over the box and on all the sleeves. Their pods fell apart in the box and in our Nesspresso machine and we ended up with horrible coffee and with grounds every time. The clean up was really bad and not worth it. We didn't appreciate having to strain the coffee grounds! When I mentioned all my issues including the weak and unsatisfied tasting coffee, I received an email explaining how to use less water in order to get a better tasting coffee. My setting were set at the lowest espresso water setting and this advice was useless. We even tried using 2-3 pods to try to get the equivalent of one shoot of expresso and still didn't receive the results of a good tasting cup of coffee. Please read the reviews written by others with the same issues we had. We just read a review from 5 years ago from a person with the same issue of pods falling apart in their coffee machine and weak tasting coffee. Don't make the same mistake we did … we took a chance, lost our money and experienced frustrations with customer service after ordering Artizan Coffee.