Peter Laundy
Reason I buy from Artizan is that I use Nespresso and want to purchase regeneratively grown coffee. Artizan comes closest to that. I also like that they are compostable (except for the foil) But there is a lot of room for improvements. 1) Coffee emerges from the pod unevenly, causing a fair amount to gather in the water tray, without a full measure of the coffee. What emerges is uneven, alternately rich and watery 2) No pods optimized for larger "Lungo" coffees, my favorite size 3) Sometimes foil falls off during coffee brewing process, and sometimes pods do not eject, so one needs to pick at them to get them to drop out 4) Pods do not appear to be vacuum sealed, preserving freshness of ground coffee 5) Would love it if environmental standard of coffee could be raised from organic to Rainforest Alliance Certified 6) Extraction of foil from compostable coffee and plastic shell not easy and time consuming 7) In general the good things about compostability seem to be at odds with good things like air tight seal, perception of pod quality level, and easy of use. Nespresso method of recycling might not be as ecologically sound, but it doesn't seem to fight ease of use, airtightness, and ease of use. 8) Coffee taste has not been a differentiating feature 8) You have been making progress with Nespresso like sleeves rather than bags, and compostability of pods. Am hoping as you grow you can invest more in pod quality and coffee sourcing of even more regeneratively grown coffee.
5 years ago
Read Artizan Coffee Company Reviews
Artizan Coffee Company has a 4.6 average rating from 1,912 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial