My car is currently off the road for an extended period (2 months plus expected for parts) this is also the 2nd time this same out has happened. I’m covered for the repairs under my maintenance package that I pay for but as my car is out of warranty the manufacturer will not provide a courtesy car. Arval have told me that my terms and conditions do not include a courtesy car and therefore I am now without a car for the foreseeable future despite having to pay my monthly lease still. I have tried to raise complaints to speak to someone but they really don’t care at all. Please avoid!