Ordered a load of clothing for the kids and was told to pick it up from my local store. Using the collection point at the entry of the store. A shop assistant came down and said it will be 5 mins, 10 mins later still no sign. After 15 minutes of waiting eventually another shop assistant came down and told me that the order from george.kids wasn't ready and that I needed to come back tomorrow. Tbh it seemed a little unorganised there, leaving customers standing there for 15 mins isn't good, its a good job i am not old or disabled. Anyway eventually got my order and it was good.