After my communication with my bank, I confirmed that on 27/11/2024 at 19.45.20 you took the amount of 53.5 pounds from my account. My order never entered your system, the money was never returned and from what I can see this has happened to many people Your customer service representative claimed that this amount was never paid, despite the fact that I informed her that I have already checked with my bank and that I have the bank statement As you can see, given that this has happened to many of your clients, the case is a multi-participant crime and a huge profit for those involved in the fraud. Please: a) check your transactions for the date and time I gave you b) keep the recording of our conversation on 12/12/2024 at 10:58 a.m. because you will be asked by the court I will expect my refund within the next 24 hours. After that I will file a police report for fraud