When my first Deer Hoist arrived it was packaged so poorly that most of the parts were missing. When I contacted you the hoist was replaced very promptly by a very good support team. The second hoist arrive also in the same poor packing. The box was in very bad shape but almost all of the parts were still in the box. No assembly manual was supplied in the box or online. A one-page parts list is not an assembly manual.
2 years ago
Ash & Ember has a
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