Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.48

4.5 Rating 3,013 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

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“Based on my usual experience with instagram ads (scams), I was skeptical about ordering anything from an advertisment. However, after checking reviews for Ash & Ember, and ordering four teak adirondak chairs, I am extremely pleased to note that these products are superb! The wood is substantial, easy to assemble, and they are very comfortable. I used teak oil on mine to preserve them and my only recommendation is to oil them before assembly as I found that much easier. Shipping was a breeze and the chairs arrived in less than a week! I am very happy with these chairs and heartily recommend Ash & Ember. I'll be back for more!”

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Posted 4 hours ago

“I was very impressed with the wagon wheel fire grate and the employee that helped me with the purchase was extremely helpful and kind”

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Posted 1 day ago

“Awesome thank you”

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Posted 3 days ago

“We couldn't be happier with our purchase. The bench was easy to assembly, high quality for a great price and a perfect addition to our entryway.”

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Posted 3 days ago

“I was shocked at the quality especially for the price. Arrived early. These are well made And solid.”

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Posted 4 days ago

“Jumping for Joy! This 71” Round teak table is absolutely stunning. I live on a golf course looking out on the 7th tee box. So lots of golfers passing by and get many compliments on how beautiful it looks. Easy installation and beautiful craftsmanship. Thank you!”

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Posted 4 days ago

“Their customer service is great! I made a mistake on my shipping address and they were able to cancel my order quickly and allow me to reorder with the correct information. It was nice to be able to get a real person on the phone so quickly.”

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Posted 4 days ago

“I love the chairs that I purchased and the whole process was seamless.”

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Posted 4 days ago

“Wagon Wheel Fire grate. Substantial, heavy iron! Perfect higher end piece for my little paver fire pit project!”

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Posted 4 days ago

“These chairs are super sturdy. I expect to leave them to future generations. Very impressed with them.”

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Posted 4 days ago

“We love our new teak dining table! It’s beautiful and of great quality. Ash & Ember service was excellent as well!!”

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Posted 4 days ago

“Great quality,and great price”

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Posted 5 days ago

“The dowels are extremely poor quality and disintegrate when hit with a rubber mallet. I’m not even sure the dowels are the right size. I hope these benches stay together. The packaging arrived soaking wet on the inside of the box. This should not be a difficult piece to put together.”

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Posted 6 days ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.ashandemberoutdoors.com/hc/en-us/requests/new The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. If there’s anything further we can do, please don’t hesitate to reach out—we’re here to help.

Posted 1 day ago

“I have being buying these chair for more than five year and so far go zero complain. Very good choice.”

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Posted 6 days ago

“This grill is a dream come true. Quality of construction is unparalleled and made out of proper steel. Highly recommend adding the add-on that helps you get your next batch of coals ready. The only thing important to mention to any new buyers is that it is HEAVY which means assembling it alone is impossible. 11/10 worth it though! Super happy with my purchase. Wish I could upload a photo to show how good it looks.”

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Posted 6 days ago

“Great product. The BBQ arrived as described and will be used as a community BBQ. We are replacing the one we had for about 7 years with this one. The amount of cooking space is great for large parties. It is easily cleaned and easy to maintain.”

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Posted 1 week ago

“Beautiful chairs that will work great for our fire pit area or upper deck. Well constructed and comfortable.”

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Posted 1 week ago

“We love our teak furniture from Ash & Ember! Original order a dining set, and were so impressed we ordered two lounge chairs. The furniture was quick to be delivered, comes well packed and was easy to assemble. Best of all, it looks great, and feels more substantial than some of the cheaper completion out there.”

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Posted 1 week ago

“These are the best teak chairs we have found in years. Quality is top notch. Glad to have found them.”

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Posted 1 week ago

“I received my shipment and everything appeared to be in order. However, upon nearly completing the assembly, I discovered that one of the parts was not included in my shipment. This particular part was the locking mechanism for my grill. I reached out to support, was told a replacement was on the way and have yet to receive it. I called support back to inquire and was told the part was on "back order". I have an incomplete grill and am very disappointed with this whole experience.”

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Posted 1 week ago

Ash & Ember is rated 4.5 based on 3,013 reviews