Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product and price! Sturdy and functions well! Love it!”

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Posted 2 days ago

“So happy with my purchase! Delivery was faster than expected, quality is amazing, and the aesthetic is perfect for my farm!”

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Posted 4 days ago

“Benches are absolutely beautiful and sturdy. Have received so many compliments on them.”

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Posted 6 days ago

“Excellent company with great customer service”

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Posted 1 week ago

“I ordered something different from Ash&Ember this time (firearm targets a d a stand) not knowing what to expect in terms of delivery times. A&E didn't disappoint and they arrived quickly along with the planter boxes I ordered. Never disappoint.”

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Posted 1 week ago

“I have purchased numerous products from Ash&Ember and have been extremely satisfied with the products in terms of both quality and value. Delivery has always been very smooth and timely.”

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Posted 1 week ago

“Absolutely shocked at how high quality this furniture is -- solid teak and extremely sturdy. Gorgeous too. Only buying patio furniture here from now on.”

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Posted 2 weeks ago

“Amazing service, super fast shipping. This grill is awesome and half the price of other ones like it. It’s very heavy so make sure to have someone help you place it into your fireplace”

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Posted 2 weeks ago

“Garden bench is beautiful and good quality.”

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Posted 2 weeks ago

“Absolutely beautiful bench. Very high quality and work. Easy to assemble. I applied Wood conditioner and it’s nicely bright up texture and beauty teak. Thank you”

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Posted 2 weeks ago

“Looks great, arrived quickly”

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Posted 2 weeks ago

“Excellent Quality! So impressed!”

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Posted 3 weeks ago

“Very happy with fire grate, easy to light logs and burns hot”

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Posted 3 weeks ago

“Received my order promptly. Item is excellent quality. Highly recommend this company.”

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Posted 3 weeks ago

“We really love our fire pit. I’ve always had a cheap one now I appreciate the quality and look of our Ash and Ember brand fire pit. Making great memories. Thanks!!”

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Posted 3 weeks ago

“I ordered the 36" hemisphere fire pit for my husband as a 6th anniversary gift (iron anniversary). The first fire pit was beautiful but damaged upon delivery - thank goodness I purchased shipping protection through Route! Route responded to my claim quickly and sent a new fire pit at no additional cost. The second package arrived with beaten up cardboard but thankfully the fire pit was intact. It arrived as described on the website. It's a beautiful addition to our patio/back yard.”

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Posted 3 weeks ago

“Great quality”

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Posted 1 month ago

“Love the rotisserie. Built to last.”

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Posted 1 month ago

“Incredible packaging. Beautiful product.”

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Posted 1 month ago

“Haven't had a chance to use the product yet but it looks to be exactly what I needed”

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Posted 1 month ago

Ash & Ember is rated 4.5 based on 2,858 reviews