Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,944 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have purchased numerous products from Ash&Ember and have been extremely satisfied with the products in terms of both quality and value. Delivery has always been very smooth and timely.”

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Posted 4 months ago

“Absolutely shocked at how high quality this furniture is -- solid teak and extremely sturdy. Gorgeous too. Only buying patio furniture here from now on.”

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Posted 4 months ago

“Amazing service, super fast shipping. This grill is awesome and half the price of other ones like it. It’s very heavy so make sure to have someone help you place it into your fireplace”

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Posted 4 months ago

“Garden bench is beautiful and good quality.”

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Posted 4 months ago

“Absolutely beautiful bench. Very high quality and work. Easy to assemble. I applied Wood conditioner and it’s nicely bright up texture and beauty teak. Thank you”

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Posted 4 months ago

“Looks great, arrived quickly”

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Posted 4 months ago

“Excellent Quality! So impressed!”

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Posted 4 months ago

“Very happy with fire grate, easy to light logs and burns hot”

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Posted 4 months ago

“Received my order promptly. Item is excellent quality. Highly recommend this company.”

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Posted 4 months ago

“We really love our fire pit. I’ve always had a cheap one now I appreciate the quality and look of our Ash and Ember brand fire pit. Making great memories. Thanks!!”

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Posted 4 months ago

“I ordered the 36" hemisphere fire pit for my husband as a 6th anniversary gift (iron anniversary). The first fire pit was beautiful but damaged upon delivery - thank goodness I purchased shipping protection through Route! Route responded to my claim quickly and sent a new fire pit at no additional cost. The second package arrived with beaten up cardboard but thankfully the fire pit was intact. It arrived as described on the website. It's a beautiful addition to our patio/back yard.”

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Posted 5 months ago

“Great quality”

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Posted 5 months ago

“Love the rotisserie. Built to last.”

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Posted 5 months ago

“Incredible packaging. Beautiful product.”

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Posted 5 months ago

“Haven't had a chance to use the product yet but it looks to be exactly what I needed”

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Posted 5 months ago

“We love the new firepit. It looks modern and goes well with vibe we were trying to create with our firepit area. Our next door neighbor wants to buy one too.”

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Posted 5 months ago

“I have to say I am beyond so pleased with this product. It definitely pushes a lot of heat out. It is a little heavy, but nothing that an ash vacuum can’t tackle. Love it that’s all I can say.”

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Posted 5 months ago

“Your merchandise was delivered damaged. I tried contacting you to no avail. No one has returned my messages”

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Posted 5 months ago

“We got these chairs to use with a round outdoor table. They are really lovely— beautifully finished— and very sturdy. My husband had no trouble putting them together (you must use a rubber hammer) although it did take some time to assemble four.”

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Posted 5 months ago

“fantastic product , all steel , will last a lifetime thank you”

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Posted 5 months ago

Ash & Ember is rated 4.5 based on 2,944 reviews