Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service”

Helpful Report

Posted 1 year ago

“Ordered a scratch and dent Santa Maria grill. Only needed a few bolts and a knob and it was ready. Works great.”

Helpful Report

Posted 1 year ago

“Luv the fire pit !!!”

Helpful Report

Posted 1 year ago

“product as advertised. shipped quick. thanks”

Helpful Report

Posted 1 year ago

“The campfire grill is better than expected. I own a steel fabricating business so I know good craftsmanship. The welds are great, the pieces fit together as they should. I haven’t had a chance to use it but I’m sure it will work perfectly as I planned.”

Helpful Report

Posted 1 year ago

“Ash and Ember has good quality products that you might not be able to find elsewhere.”

Helpful Report

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

“Great quality and easy to assemble!”

Helpful Report

Posted 1 year ago

“It was package extremely well. Took longer to unpack than put together. Well made and sturdy. Should last for a long time.”

Helpful Report

Posted 1 year ago

“Easy transaction: shipping was on time and item was packaged to avoid damage in transit.”

Helpful Report

Posted 1 year ago

“Great service!”

Helpful Report

Posted 1 year ago

“Easy purchase routine and the product arrived very quickly. Good experience!”

Helpful Report

Posted 1 year ago

“Excellent product and extremely fast delivery”

Helpful Report

Posted 1 year ago

“Very quick delivery and amazing product”

Helpful Report

Posted 1 year ago

“We just received our 42" Hemisphere Fire Pit and while it’s a little early in the season we have fired it up a couple times and absolutely love it!! We are looking to have a top made so we can use it as a table when we are not burning a fire.”

Helpful Report

Posted 1 year ago

“Original shipment arrived broken. Replacement was on its way immediately. Thank you for everything!”

Helpful Report

Posted 1 year ago

“I got exactly what I expected and love everything I bought!”

Helpful Report

Posted 1 year ago

“Great product and quality. Elevated the backyard fire pit.”

Helpful Report

Posted 1 year ago

“Good Grate.”

Helpful Report

Posted 1 year ago

“First time customer of Ash and Ember but I'll be back. Sales people were very knowledgeable and product quality of the teak bar table we bought is outstanding.”

Helpful Report

Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,858 reviews