Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,944 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered the teak grilling table for my Kamado Joe. Super impressed with the quality and the quick shipping to Texas. The table is solid and built to last!!! Highly recommend!!!”

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Posted 3 weeks ago

“Purchased a "Scratch and Dent" stand for the 30" Titan Hanging Calderon Fire Bowl. You can't purchase new ones anymore so I was leary about the purchase. Customer support explained the company makes sure it can be assembled before shipping it. When I received the stand the only thing scratched and dented was the shipping box. The stand itself was flawless.”

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Posted 3 weeks ago

“I ordered a fire grate from Ash & Ember right in the middle of a huge snow storm in the east. UPS took possession of the order and shipped it about half way and it disappeared after arriving at a distribution center. After weeks of UPS "investigating", Ash & Ember stepped up to the plate and sent another one to me. It arrived safely a few days later. Thank you Ash & Ember for taking care of your customers!”

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Posted 3 weeks ago

“Products are very nice and good looking and customer service is very helpful”

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Posted 3 weeks ago

“This is a great looking, classic firepit that will last forever. My husband loved it for his birthday present! The cherry on top was that it arrived the day after I placed the order!”

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Posted 3 weeks ago

“Our experience started out with excellent personal customer service. The grill we ordered arrived within a week (was damaged but we were able to repair it - Fed Ex seems to always arrive with some damage.) Very happy with the quality of the grill for the price! Definitely would order from Ash & Ember again.”

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Posted 3 weeks ago

“I’m so impressed with the quality of teak and craftsmanship of the benches purchased. Delivery was prompt as well!”

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Posted 3 weeks ago

“We ordered a steel fire pit liner and then seperately ordered the wagon wheel to go into our new fire pit - I can't find the order number or I would attach a picture but it looks absolutely perfect. Can't wait til the fire ban is lifted so we can finally site around the camp fire.”

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Posted 4 weeks ago

“We are thrilled with our new teak dining table from Ash & Ember!! It arrived on time, the delivery man was terrific, and the table is just what we needed!! Thank you Ash & Ember !!!”

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Posted 4 weeks ago

“Both, the table and the grill are extremely well-made. The teak table is absolutely gorgeous and so sturdy. I love our new purchase and I would recommend this company to anyone who’s looking for well-made quality products.”

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Posted 4 weeks ago

“Quick delivery very well made”

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Posted 1 month ago

“Delivered in a timely fashion great value. Will definitely use you again.”

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Posted 1 month ago

“The quality is top notch. The look, the finish. Love it. Shipping was fast.”

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Posted 1 month ago

“Beautifully constructed, well packed, timely delivered, assembles well and high quality. What more can I say?”

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Posted 1 month ago

“Ordered some dueling tree steel targets. Quality was great and shipping was fast. Very happy.”

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Posted 1 month ago

“Fantastic”

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Posted 1 month ago

“Very satisfied with purchase Perfect!!”

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Posted 1 month ago

“You guys made everything right in my book! Thank you for doing that. I love my gongs and the rest of my shooting range targets! I am happy you took care of me promptly after the mixup. I haven’t set up my gongs or targets yet. I’ll let you know later about the quality of your stuff.”

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Posted 1 month ago

“I bought this for a fire pit, and was exactly as advertised. Great quality.”

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Posted 1 month ago

“The quality of the item is exceptional and delivery was quick. The grate with the reflective back is something I wish I had purchsed years ago! The heat from the fireplace has increased tenfold!”

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Posted 1 month ago

Ash & Ember is rated 4.5 based on 2,944 reviews