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Ash & Ember Reviews

4.5 Rating 3,198 Reviews
87 %
of reviewers recommend Ash & Ember
4.5
Based on 3,198 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026
Amy P
Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
384
Anonymous
Anonymous  // 01/01/2019
“This is a solid, well-crafted and beautiful chair! Having lost previous furniture to Florida's extreme weather, I am reluctant to put these beauties outside, but I can report that these chairs are much heavier and better constructed than my previous chairs. It was easy to put these together (just attaching the backs and seats with wood dowels). I will report back in the future how they've held up.”
Helpful Report
Posted 2 weeks ago
“I have ordered teak benches, teak adirondack chairs and a hemisphere fire pit and all of the products have really impressed me with how well built they are. This is really a high quality store and I will continue to buy their products.”
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Posted 3 weeks ago
“I love our new fire pit from Ash & Ember it is for sure high quality and heavy! We’ve already had a couple fires and love how deep it is compared to most fire pits we’ve had before and the price was really good!”
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Posted 3 weeks ago
“I am so happy with my new purchase, a Savannah table and 6 Sandhill chairs. I wasn’t keen on the idea of making such a big purchase online, but when my products arrived, I was delighted. Beautiful, sturdy, heavy pieces that I will enjoy for decades to come.”
Helpful Report
Posted 4 weeks ago
“Great product. Looks awesome and very zen modern. It arrived fast! I don’t have the patio built around it yet to take a photo.”
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Posted 1 month ago
“Beautiful bench.”
Helpful Report
Posted 1 month ago
“Reasonable prices and good selection.”
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Posted 1 month ago
“I am new to Ash & Ember… and let me tell you… this order was perfect. The product is absolutely stunning. It was easy to order, came in lightning speed and the product… very luxurious, sturdy and BEAUTIFUL. Ash & Ember is definitely FIRE! Thank you!!!”
Helpful Report
Posted 1 month ago
“I couodn't be happier. The box is so beautiful and can't wait to get it planted.”
Helpful Report
Posted 1 month ago
“I got the hemisphere cast-iron fire pit and it is everything I hoped for. I got sick of those steel ones that rust out no matter how you protect them and this thing is a beast. Everybody that comes over has a positive comment about it. I’m sure it will outlast me! Also, it truly radiates heat on a chilly night besides being beautiful to look at. It came quickly and in perfect condition. I would definitely deal with this company again.”
Helpful Report
Posted 1 month ago
“Ordering from A&E was a breeze. Had an early issue that was dealt with promptly to my satisfaction. I would definitely order from them again.”
Helpful Report
Posted 1 month ago
“We love the 42" hemisphere fire pit! It looks great and goes well with the chairs we bought. We have received compliments on it and it's been too hot to use but know it will work great!”
Helpful Report
Posted 1 month ago
“Excellent chair la and table. Sturdy wood with a nice color and smell.”
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Posted 1 month ago
“Excellent Quality!”
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Posted 1 month ago
“We are so pleased with our teak bench. The quality is great and shipping was very fast with communication all along the way. My only suggestion would be to include better instructions for assembly. The pictures are very small and confusing. We guessed several times and it all came together in the end.”
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Posted 1 month ago
“Very solid, looks great, hopefully will last a few years”
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Posted 1 month ago
“Great customer service, speedy delivery, beautiful product. The chiminea was a wedding gift for my son and his new wife - they LOVE it!”
Helpful Report
Posted 1 month ago
“Quality furniture and beautiful to look at.”
Helpful Report
Posted 1 month ago
“Excellent customer service and follow up. Addressed issues that I raised and offered quick solutions.”
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Posted 1 month ago
“The teak coffee table is a perfect addition to our patio. The wood looks like much higher quality than the price reflects. It was a little difficult to assemble without a helper and a mallet, but overall very happy with the purchase.”
Helpful Report
Posted 1 month ago
Ash & Ember is rated 4.5 based on 3,198 reviews