Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We love the new firepit. It looks modern and goes well with vibe we were trying to create with our firepit area. Our next door neighbor wants to buy one too.”

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Posted 1 month ago

“I have to say I am beyond so pleased with this product. It definitely pushes a lot of heat out. It is a little heavy, but nothing that an ash vacuum can’t tackle. Love it that’s all I can say.”

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Posted 1 month ago

“Your merchandise was delivered damaged. I tried contacting you to no avail. No one has returned my messages”

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Posted 1 month ago

“We got these chairs to use with a round outdoor table. They are really lovely— beautifully finished— and very sturdy. My husband had no trouble putting them together (you must use a rubber hammer) although it did take some time to assemble four.”

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Posted 1 month ago

“fantastic product , all steel , will last a lifetime thank you”

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Posted 1 month ago

“Rapid delivery, well built item.”

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Posted 1 month ago

“This firepit is beautiful! Haven't used it yet. Almost hate to get it dirty, but I am looking forward to an evening by the fire. It is easy to assemble and seems very durable.”

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Posted 1 month ago

“Our 42 inch fire bowl was exactly what we were looking for. The quality and price made our choice a no brainer and we love it. From offering to delivery, it was a smooth process.”

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Posted 1 month ago

“As advertised!”

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Posted 1 month ago

“This was by far the smoothest process to order but the most impressive part is shipping! Holy cow was shipping fast. I did not expect for an item that heavy and large to arrive within 3 days of ordering it. would highly recommend Ash & Ember if you value fast shipping and quality items.”

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Posted 1 month ago

“awesome quality product, well worth tha money”

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Posted 1 month ago

“Love this table, and Ash & Ember shipping and quality.”

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Posted 2 months ago

“Love our bench. Perfect for our front porch. The wood is beautiful and well constructed.”

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Posted 2 months ago

“Was very pleased with the service the speedy delivery and quality of the product, was well built. Would recommend anyone to check out all products well made and speedy delivery!”

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Posted 2 months ago

“Have purchased several items over the past year and am loving every bit of it!”

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Posted 2 months ago

“Great Company to deal with. Quick, excellent quality products and great customer service.”

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Posted 2 months ago

“The cusstomer service was outstanding. As a municipality, Ash and Ember staff worked through our tax- exempt status and fulfilled our order. Staff was courteous and helpful throughout the purchasing process. We are looking forward to future purchases as we make our community a great place to walk, learn, rest and relax.”

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Posted 2 months ago

“Ash and ember is the place to go. They have a great selection of product , I’m sure they could help you find exactly what you need.”

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Posted 2 months ago

“I have purchased and assembled at least 3 Ash & Ember Teak Benches, along with several tables and many chairs. This is high quality construction using "clear" and quality teak wood. Excellent value for the cost, they look and feel substantial and in use they are fantastic. I should add that I started with a small order and after receiving the first order I understood that this was a real bargain with lasting value. We have older teak furniture that is not as substantial but lasted 25 years so far... I expect even better results with these Ash & Ember products.Frederick Maryland”

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Posted 2 months ago

“everything went great with my delivery, excellent product very high quality. Vey happy with my fire pit purchase. diffently would order again from Ash & Ember.”

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Posted 2 months ago

Ash & Ember is rated 4.5 based on 2,858 reviews