Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,198 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026

384

Anonymous

Anonymous // 01/01/2019

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“Purchased (2) of the round end tables to go with our Adirondack chairs. They pair well together, same high quality and construction. Easy to assemble. A great addition to our patio.”

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Posted 8 hours ago

“I am not happy with problem resolution with this company. I ordered a $700 Jarred Don cart which squeal so loudly that I can’t use it in the lodge that it was purchased for except for when the Lodge is empty. I have brought this to their attention they recommended that I try some lubricant or perhaps put new casters on this brand new $700 cart. I didn’t think I was buying a project when I ordered from Ash and Amber. Not happy!”

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Posted 2 days ago

Hi! We're sincerely sorry to hear about your disappointing experience with your cart. Upon reviewing your case, we confirmed that a member of our Product Support Team assisted you with your concerns. We apologize that the suggested solutions did not meet your expectations. Your feedback is important to us, and we'll share it with our team to help improve our product quality and customer service. If you need further assistance, please don't hesitate to reach out. We're happy to help!

Posted 5 hours ago

“Product is quality as expected and arrived early. Very pleased.”

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Posted 2 days ago

“prompt delivery and packaged securely. my chairs arrive in impeccable shape. these pieces are the real deal.”

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Posted 2 days ago

“The quality of the teak planter boxes and bench are exceptional! Beautiful pieces and made to last. Mortise, tenon and dowel construction. Highly recommend!”

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Posted 5 days ago

“Beautiful Bench! Easy to assemble & will last a life time!! We bought this sturdy & beautiful Bench for a Memorial Garden for a young woman who died of a drug over dose. Her family made a memory garden for her & the Ash & Ember Bench was the perfect addition. Thank you!”

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Posted 5 days ago

“Good quality and aesthetic. It's longer width makes use convenient.”

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Posted 6 days ago

“Terrific product.”

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Posted 1 week ago

“The ceramic chiminea is large enough to hold a good size piece of hardwood. The height is great for viewing.”

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Posted 1 week ago

“Extremely well made teak furniture. We have bought 7 different pieces of furniture so far. Well packaged against freight damage too.”

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Posted 1 week ago

“I bought outdoor teak chairs and a coffee table from Ash and Ember. They appear well made, very nice finish, easy to assemble and comfortable to sit in. The chairs are heavier than I anticipated for use with a dining table. The coffee table is perfect with a very nice finish and tight grains. I will end up adding slides on the bottom of the chairs so they will slide easier on our concrete patio.”

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Posted 1 week ago

“all good high quality stuff well packaged had small issue with a couple brass connectors but replacements are being sent”

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Posted 1 week ago

“Nice grill”

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Posted 1 week ago

“Product is wonderful. Customer service is terrible”

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Posted 1 week ago

“Great experience! Bought table on sale and was at my house within a few days, ready to go right out of the box. NO assembly! It’s handsome and substantial. Thank you!”

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Posted 1 week ago

“Arrived on time in excellent condition Very well packaged. Love the quality!”

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Posted 2 weeks ago

“Great product and delivered almost overnight”

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Posted 2 weeks ago

“We bought the 36" hemisphere and love it. Once the order was placed it didn't take long to receive it and in good condition”

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Posted 2 weeks ago

“Pure awesomeness! I had been on the hunt for a well made, high quality fire pit for quite some time. Over the years, I’d had several disappointing experiences, so I was hesitant to purchase one online without seeing it in person first. I came across Ash & Amber and ultimately decided to take the chance. I couldn’t be happier with my purchase! The entire experience was excellent, from start to finish, and the quality of their product truly exceeded my expectations.”

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Posted 2 weeks ago

“Our teak bench is beautiful! It was easy to assemble and is extremely sturdy. The size is perfect and it is comfortable to sit on.”

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Posted 2 weeks ago

Ash & Ember is rated 4.5 based on 3,198 reviews