Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,198 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 15th October 2026

384

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Español

“The bench was gorgeous! I love it. Service is excellent and came so quickly. Thank you”

Helpful Report

Posted 2 months ago

“The Santa Maria grill is made of solid construction and was easy to assemble. It’s a must have for any outdoor cooking enthusiast.”

Helpful Report

Posted 2 months ago

“Best furniture I've ever owned. Beautiful, simple design would work well in either traditional or modern settings. Comfortable and very solid. Craftsmanship is outstanding from the fit of joints to the smoothness of sanding. Teak is so pretty. Well-protected by packaging in spite of rough handling by the carrier. Easy to assemble. I put two coats of teak oil on all pieces as soon as posssible.”

Helpful Report

Posted 2 months ago

“⭐⭐⭐⭐⭐ Outstanding Craftsmanship and Customer Service! I couldn't be happier with my experience with Ash & Ember Outdoors. From start to finish, the customer service was excellent. They answered all of my questions, kept me informed throughout the process, and it was clear they genuinely care about both their products and their customers. I purchased the Santa Monica Grill, and the quality exceeded my expectations. The craftsmanship is outstanding—the fit and finish, heavy-duty construction, firebrick lining, and attention to detail are second to none. You can tell this grill was built by people who understand live-fire cooking. Assembly was straightforward, and once it was together, it quickly became the centerpiece of my outdoor kitchen. It's not just a grill—it's a piece of functional art that I'm looking forward to cooking on for many years. If you're considering a Santa Maria-style grill, I highly recommend Ash & Ember Outdoors. Quality products, excellent communication, and customer service that's becoming harder and harder to find these days. Thank you for building such an incredible grill! — Michael, Ferndale, WA”

Helpful Report

Posted 2 months ago

“Very pleased with my purchase, delivery was quicker than expected considering there was a back order initially. Delivery was a little scary though as 6 chaise loungers were stacked on top of eachother and the metal binding strap was loose. Boxes were damaged but inspection revealed all in good condition. Assembly of wheels and legs were easy. Waited 2 weeks to apply sealant and the teak looks very nice. Very satisfied with the purchase!”

Helpful Report

Posted 2 months ago

“Quality product. Easy set up. Works real well!”

Helpful Report

Posted 2 months ago

“Great service, fast shipping and high quality product.”

Helpful Report

Posted 2 months ago

“I was completely satisfied with the teak table and bench. The quality of this product was excellent. The directions and ease of assembly was great. Completely satisfied with the quality and price of both table and bench.”

Helpful Report

Posted 2 months ago

“I have many pieces of teak furniture from A & E, all high quality, well design and easy to assemble. Many thanks!!”

Helpful Report

Posted 2 months ago

“Lovely solid teak benches!!! Thank you. Just what I was looking for!”

Helpful Report

Posted 2 months ago

“As described. Delivery was acceptable.”

Helpful Report

Posted 2 months ago

“I couldn’t be happier with my new teak foldable table! I purchased the 59” and am overjoyed at the quality and workmanship of the table. It is sturdy and well balanced both folded and opened. The packing was secure and covered every part of the table. I made an outstanding purchase and can’t wait for our first dinner party!”

Helpful Report

Posted 2 months ago

“Great Adirondack chairs. Well made and easy to assemble”

Helpful Report

Posted 2 months ago

“The chair is lovely. Just what we were looking for.”

Helpful Report

Posted 2 months ago

“Love it! It’s perfect, and exactly what I wanted!”

Helpful Report

Posted 2 months ago

“Good quality fire pit wood rack!”

Helpful Report

Posted 2 months ago

“Impressed with the quality and craftmanship, packing. shipping time and assembly!! Would buy....and probably WILL buy again!”

Helpful Report

Posted 2 months ago

“Shipped quickly, excellent quality solid piece and mad with craftsmanship not common in most on line furniture. Easy assembly and most importantly looks fantastic! Will definitely buy more pieces from this company”

Helpful Report

Posted 2 months ago

“We love our firewood holder! It is nice and sturdy and the perfect size for our area.”

Helpful Report

Posted 2 months ago

“Very nicely put together and finished. Assembly was very easy and straightforward.”

Helpful Report

Posted 2 months ago

Ash & Ember is rated 4.5 based on 3,198 reviews