Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Well built, heavy duty, plenty of cooking area. I love my new Santa Maria Argentine grill! I done wood-fire cooking for a few years and this thing takes it up a notch and makes it so much easier to do at home. Great temperature control and flare-up prevention.”

Helpful Report

Posted 2 months ago

“I bought the iron grate for my outdoor firepit. It does an excellent job of supporting the wood throughout the burn process.”

Helpful Report

Posted 2 months ago

“Excellent quality teak.”

Helpful Report

Posted 2 months ago

“Excellent”

Helpful Report

Posted 2 months ago

“Delivered on time, package well, easy to assemble. Hardware was all there and great overall quality. Motor ran smooth, quietly and rotisserie perfectly. I shopped for years on line before settling on this unit. Me and my wife 100% satisfied.”

Helpful Report

Posted 2 months ago

“The cast iron firepit is exactly what we expected. Great value for the price.”

Helpful Report

Posted 2 months ago

“The benches I purchased were for the walkway in front of St. Thomas Episcopal Church, the oldest church in NC and located in the oldest town in NC. They provide a place for parishioners and visitors to sit and rest to enjoy the beautiful surroundings and church. The benches are a lovely addition to our church grounds.”

Helpful Report

Posted 3 months ago

“Great product. Delivery was fast.”

Helpful Report

Posted 3 months ago

“I was absolutley blown away by the quality of this circular fire grate. It is so well constructed of solid steel I know it will literally last a lifetime!”

Helpful Report

Posted 3 months ago

“Great product at a great price. Very easy to assemble and extremely durable. I own multiple sets of the chairs and tables - they are in full sun and do great.”

Helpful Report

Posted 3 months ago

“I purchased teak adarondack chairs, table and table chairs. They are wonderful. Their design is truly a work of art. The pieces fit so well and the attatchments are so well engineered that it was a joy to put them together. We rubbed lindseed oil on them and they look even better. One suggestion, the instructions for the table assembly do not show the tongue/slot configuration on the leg assembly and they pose some ingenuity to assemble. Once assembled, it's great.”

Helpful Report

Posted 3 months ago

“This firepit is amazing. The build quality is unparallel with anything else i have seen. The welds are solid and very well done thoughout the grate and table and should last a lifetime. This thing looks awesome and throws some serious heat! We love our new table and grate setup and is one of the best purchases made this year.”

Helpful Report

Posted 5 months ago

“From unboxing through assembly and breaking down all shipping materials, it took me (actually my husband) only about an hour and a half by myself. Everything fit together perfectly, and the only tools needed were a screwdriver and rubber mallet. The quality of the table is outstanding and we are very happy with this purchase.”

Helpful Report

Posted 5 months ago

“Love it. great quality”

Helpful Report

Posted 6 months ago

“For months I researched the web for an outdoor dining set. I saved this table but was hesitant due to the cost. I have a large deck and wanted a round table for a minimum of 8 people. I always came back to this table. So I finally decided to purchase and I am so glad I invested in this table. I purchased resin chairs from another site to contract with the teak. This table is beautiful! I don’t know how else to describe it. I’ve already had guest and they all loved the table and that we could all see each other and enjoy the company.”

Helpful Report

Posted 6 months ago

“Arrived on time. Easy to put together. Great quality”

Helpful Report

Posted 7 months ago

“The table and chairs I purchased are beautiful and beautifully made. Assembling them was much easier than I thought it would be. I would definitely buy from A&E again.”

Helpful Report

Posted 7 months ago

“Very happy with purchase. Great Quality.”

Helpful Report

Posted 8 months ago

“I was very pleased with your selection of outdoor benches. I have been looking for a memorial bench for several months. I was so delighted with your selection and quaility. My many months search was finally over! Thank you”

Helpful Report

Posted 11 months ago

“My 21" Titan corten pit is nice. Zero complaints. Packing, shipping, customer service all top notch. It's built really well, free weighted lid! Price was 50% off. I wanted something that functioned like a solo we tried at the VBRO recently.. I think this one burns better. I wanted one more durable so you can throw a log at it. Check. It looks better than the stainless and throws more heat out. I also got the 24" grate and it's really beefy, with a solid 1" pole. Other companies nickle and dime you. This package was a deal!!”

Helpful Report

Posted 11 months ago

Ash & Ember is rated 4.5 based on 2,858 reviews